Legal Information

Last updated: October 21, 2025

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us. This may include your name, email address, postal address, phone number, and payment information.

How We Use Your Information

• • Process and fulfill your orders
• • Communicate with you about your purchases
• • Send you promotional communications (with your consent)
• • Improve our website and services
• • Prevent fraud and enhance security

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of promotional communications at any time.

Last updated: October 21, 2025

Acceptance of Terms

By accessing and using the WatchCraft website, you accept and agree to be bound by the terms and provision of this agreement.

Product Information

We strive to provide accurate product descriptions and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, or error-free.

Orders and Payment

• • All orders are subject to acceptance and availability
• • Prices are subject to change without notice
• • Payment must be received before shipment
• • We accept major credit cards and digital payment methods

Shipping and Returns

Shipping times and costs vary by location and product. Returns are accepted within 30 days of purchase in original condition. See our detailed return policy for more information.

Limitation of Liability

WatchCraft shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the website or products.

Last updated: October 21, 2025

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly, such as maintaining your shopping cart and login status.
• Analytics Cookies: Help us understand how visitors interact with our website to improve user experience.
• Marketing Cookies: Used to deliver personalized advertisements and measure the effectiveness of our marketing campaigns.
• Preference Cookies: Remember your settings and preferences for a more personalized experience.

Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Third-Party Cookies

We may use third-party services like Google Analytics, payment processors, and social media plugins that may place their own cookies on your device.

Last updated: October 21, 2025

Our Commitment

WatchCraft is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Accessibility Features

• • Keyboard navigation support
• • Screen reader compatibility
• • High contrast mode support
• • Scalable text and images
• • Alternative text for images
• • Descriptive link text

Standards Compliance

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities.

Feedback and Assistance

If you encounter any accessibility barriers on our website or need assistance with any content, please contact us at accessibility@watchcraft.com or call us at +65 9047-8767. We will work with you to provide the information or service you need through alternative communication methods.

Ongoing Efforts

We regularly review our website and continue to make improvements to ensure it remains accessible to all users. We welcome your feedback and suggestions for improvement.